Privacy Policy

Last updated: January 2025

1. Introduction

Kube-DC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services at kube-dc.cloud.

2. Information We Collect

We collect information you provide directly to us:

  • Account information (name, email, company)
  • Payment information (processed securely via third-party providers)
  • Usage data and logs
  • Support communications

We automatically collect:

  • IP addresses and device information
  • Browser type and operating system
  • Service usage metrics
  • Cookies and similar technologies

3. How We Use Your Information

We use collected information to:

  • Provide and maintain our services
  • Process payments and send billing information
  • Send service updates and technical notices
  • Respond to support requests
  • Improve and optimize our services
  • Detect and prevent fraud or abuse

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers who assist in our operations
  • Legal authorities when required by law
  • Business partners with your consent

5. Data Security

We implement industry-standard security measures including:

  • Encryption in transit and at rest
  • Regular security audits
  • Access controls and authentication
  • Network isolation and monitoring

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account termination, we may retain certain data for legal compliance purposes.

7. Your Rights (GDPR)

If you are in the European Economic Area, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Data portability
  • Withdraw consent

8. Cookies

We use cookies and similar technologies for authentication, preferences, and analytics. You can control cookie settings through your browser.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our services.

10. Contact Us

For privacy-related inquiries, please contact us at [email protected]